Privacy Policy for SISTALAND Membership

Effective Date: 1st August 2024.

At SISTALAND, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our membership platform, available via desktop and mobile app.

1. Information We Collect

• Personal Information: When you sign up for a membership, we may collect information such as your name, email address, phone number, job title, and other contact details.

• Payment Information: For members who upgrade to paid plans, we collect payment information, such as credit card details, via our secure payment processor.

• Usage Data: We collect data on how you use our platform, including the pages you visit, the features you use, and your interactions within the platform.

• Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience, analyse usage, and provide relevant content.

2. How We Use Your Information

• To Provide Services: We use your personal information to deliver the services offered through our membership platform, including access to resources, events, and networking opportunities.

• To Improve Our Services: We analyze usage data to improve the functionality and user experience of our platform.

• To Communicate with You: We may use your contact information to send you important updates, newsletters, and promotional materials related to your membership.

• To Process Payments: If you upgrade to a paid membership, we use your payment information to process transactions securely.

• For Legal Compliance: We may use or disclose your information as required by applicable law, regulation, or legal process.

3. How We Share Your Information We do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: We may share your data with trusted service providers who assist us in operating our platform and providing our services.

• Partners: We may share your information with partners offering discounts, events, or resources to our members, but only with your consent.

• Legal Obligations: We may disclose your information to comply with legal obligations, enforce our terms of service, or protect the rights and safety of our members and community.

4. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no security measures are completely foolproof, and we cannot guarantee absolute security.

5. Your Rights

• Access and Update: You have the right to access and update your personal information at any time.

• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

• Data Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions required by law.

6. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our platform or via email.

7. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

SISTALAND Support Team
Email: hello@sistaland.co